Service Overview

Earn customers for life.

Expectations are rising. Customers want quick, relevant answers on any channel, even on the go. Differentiate your brand with Microdatum Insights for Customer Service. Built-in intelligence delivers faster, more personalised service and adds value to every interaction.

  • Engage with customers on any channel or device.

    Deliver effortless experiences on your customers’ terms, through any channel and on any device

  • Deliver fast, personalised service.

    Make it easy for agents to meet rising customer expectations. Intelligent processes guide agents to the right action every time.

  • Learn from every interaction.

    Continuously improve while reducing the cost to serve using data and intelligence to transform how you provide service.

  • Innovate with a modern and adaptable platform.

    Drive innovation with an application that is easy to tailor, extend, and connect to Microdatum apps and services you already use.

  • Faster support.

    Time is critical when talking about customer care. It’s simple. Faster support is more satisfying for the customer and saves your company money. Giving you and your agents the right systems to resolve cases quickly and easily is what Service Crm is all about.

Pricing

Essential License

1.00/-
Per user/month

* Day
Free Trial

Features

Contact management :
For up to 5 users
including Manager

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Basic License

1.00/-
Per user/month

* Day
Free Trial

Features

Basic Sales and Marketing :
For up to 5 users
including Manager

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Professional License

500.00/-
Per user/month

30 Day
Free Trial

Features

Contact management :
For up to 5 users
including Manager

Read More

Enterprise License

800.00/-
Per user/month

30 Day
Free Trial

Features

Contact management :
For up to 5 users
including Manager

Read More